Client Service Genius

ApplyLocation: New York, New York.

About the Position

Are you passionate about keeping a huge and growing base of clients really happy? Do you know how to use email, the phone, and any other means you can think of to engage our clients, to learn from them, and to make their user experience the best it can possibly be? Are you awesome? If so, we want you on our team. Panjiva is seeking to transform global trade. With the backing of one of the world’s leading venture capital firms, we are going through a period of rapid growth. That’s why we need your help, engaging our growing client base and keeping thousands of users really happy.

You are…

  • Smart
  • A life-long people-pleaser
  • A strong writer
  • Eager to be in a place where your work will have an impact
  • Fun

Perks and Benefits

  • Competitive salaries and stock options

  • Fifteen days of Paid Time Off (PTO)

  • 10 paid holidays

  • Health insurance

  • Quarterly off-site retreats

Apply

Think you’re a good fit?

Feel like you’re a good match for this position? Apply now

To apply, e-mail your resume to jobs+csg@panjiva.com. In the body of the e-mail, include:
  • Why Panjiva’s awesome
  • Why you’re awesome
  • Why making clients happy is awesome